Privacy Policy
What we collect, why, and how we handle it.
Last updated: January 2026
This policy explains how Jeff's Towing & Recovery LLC handles the information you provide when you call us, send a message through this website, or otherwise get in touch. We keep this simple because our business is simple: we tow vehicles and help drivers, and we only collect what we need to do that well.
Information we collect
When you contact us by phone or through our online form, you may share details such as your name, phone number, email address, vehicle information, and your location. We collect this so we can dispatch help, give you an accurate quote, and follow up if needed.
Like most websites, basic technical information (such as your browser type and general usage) may be logged by our hosting provider for security and performance. We do not sell this information.
How we use your information
- To respond to your call or message and dispatch the service you need.
- To quote pricing and arrange a tow, recovery, or roadside visit.
- To follow up about a job or answer a question you've asked.
- To keep our website and operations secure.
How we share information
We do not sell or rent your personal information. We only share it when it's necessary to provide the service you requested (for example, coordinating with a repair shop you've asked us to deliver your vehicle to) or when required by law.
Data retention
We keep contact and job records only as long as needed for our business and legal purposes, then dispose of them responsibly.
Your choices
You can ask us what information we have about you, request that we correct it, or ask us to delete it where we're able to. To make a request, just contact us.
Contact
Questions about this policy? Reach us at jeffstowing@comcast.net or call (269) 465-6142.